Revation Systems announces The State Of Minnesota Linkage Line Network Deployed LinkLive for 12 Contact Centers and Agencies
SAINT PAUL, Minn. / EWORLDWIRE / April 7, 2008 — Revation Systems, Inc., a leading provider of innovative emerging countries and secure unified communication software, announced today, Minnesota Sector Agencies on Aging , in conjunction with the Minnesota Board on Aging and the Division of Veterans Affairs have established Revation Direct link to simplify, State agencies. The solution enables online with users and compatible with good secure, Web-chat, Voice-over-IP (VoIP), instant messaging private and secure e-mail service.
“Revation aid to the improvement of contact centres State agencies broad cooperation, improved business continuity and interfaces operating expenses by 50 percent,” said Perry Price, CEO , Revation system. “Revation line with the Commission single server for organizations heavily regulated sectors, who wish to move from interactions customers at a lower cost, self-service game sites, in the absence of knowledge and personalized services or opportunities . The direct link provides a comprehensive suite for secure online communication to the internal and external environment of communication and e-mail. Direct link includes advanced contact centre routing and reporting, the need for legacy systems .
“Revation VoIP security, and e-mail was a perfect complement to our existing operations Live Chat link solution,” said Krista Boston, Director, Consumer assistance programs for the Minnesota Board on Aging. “We have direct link with for several years and thousands of calls and conversations and e-mails every day. Service has been installed for the care of our elderly Linkage Line recently expanded, and for people disabilities and the elderly-Linkage Lines. Demand has fundamentally changed how our agencies and departments of the interaction with people and with another. ”
About Revation Systems Inc.
Revation Systems (http://www.revation.com) develops unified communications applications for customers with high standards of safety, with its unique architecture SAFEc which, in the first all-in-one-system, for encryption All media, including broadcasting live Web-Chat, Instant FTP, e-mail, instant messaging and private groups hunting virtual real-time Voice over IP (VoIP), management documentary and portals Remote Desktop Sharing-compatible. The direct link to Suite also includes online banking, e-mail, telephone systems and solutions. In addition, the company was the first website to provide opportunities, the headlines of customers and intelligent systems for a contact centers availability and utilization - important in the marketing, distribution and technical support of Centre functions of each company. Direct link products are compatible with GLBA, SEC, the Sarbanes-Oxley Act and HIPAA requirements of the application, protection of privacy and security.
With regard to interconnection and line senior Minnesota Board on Aging
The Minnesota Board on Aging (MBA) is a gateway to services for the elderly of Minnesota and their families. MBA Seniors listening, finding solutions, and proposes, politics, Senior address. In addition, MBA funds managed by the law elderly Americans a wide range of services to the elderly, including the elderly LinkAge Line, insurance adviser, and more. First in 1956, holds an MBA from one of the pioneers in the field of aging, information and support. He works closely with the Area Agencies on Aging, of the entire state, the freedom to provide services, the elderly need. Tables 25 members are appointed by the Governor.
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